Selenium Jobs

Selenium Jobs QA Engineers, Managers and more

Senior Software Engineer

Senior Software Engineer

27 November, 2019

Zendesk
Published
November 27, 2019
Location
San Francisco, California
Category
Job Type

Description

Welcome to Web. This team is responsible for the face and functionality of Zendesk.com. We’re a family of weirdly wonderful full stack web developers that work closely with designers, marketers, product engineers, and analysts. We focus on new customers and function as a little think tank that researches, develops, and improves new customer flows. We’re looking for a hardworking dev to work across the primary brand site (zendesk.com), and the 20+ international sites serving markets across the globe.This position requires a “maker” mindset. You should be comfortable building pages to spec quickly and cleanly but you should also be able to run a web project from start to finish. You should have the eyes of a designer, the voice of a director, and the analytical mind of an engineer. This role is closely tied to the Melbourne engineering team and is primarily focused on The Zendesk Marketplace, the one-stop shop to find partners, apps, and integrations.Attributes we’re looking for:

The humble team player: You may be an amazingly forward-thinking coding "rockstar" from the Kingdom of I-don't-care-about-anybody-but-me, but guess what? You're just a smelly human. Once you start to believe that you know everything, you'll stop allowing yourself to learn from others. Don't be that person. We can't stand that person.

The prankster: Besides delivering great work, we rarely take anything seriously...especially ourselves. This enables us to remain stress free despite any tight deadlines that we may face.

Mz. or Mr. Honesty: We're pretty direct with one another. We keep each other humble (see humility definition above) and joke around a bunch (see humor definition above) but we also ensure that we keep the conversation honest and open so that when something looks off or is headed in the wrong direction you won't hesitate to speak up.

The unshakable optimist: Failing is part of growing and experimenting. Push the boundaries and you may fall flat on your face. But if you can't see the rainbows through the failure foliage, you'll struggle much more than needed.

The communicator: "Ur code sux." That phrase is not helpful, 'nuff said.

What you get to do every day:
  • Collaborate heavily with the Marketplace engineering team in Melbourne (yes, annual travel to Australia will be included)
  • Strategize around lead generation and innovation for The Zendesk Marketplace on zendesk.com
  • Maintain and improve the apps build and deployment process
  • Participate in architecture and technical discussions with a tight-knit group of engineers
  • Help align projects from concept through development, QA, staging, and production deployment
  • Proactively seek out and find solutions for minimizing road blocks within the infrastructure and code base
  • Create beautifully simple solutions to complex technical problems
  • Be comfortable working closely with a team in a different time zone and having the occasional meeting outside regular work hours
What you bring to the role:
  • A minimum of 5+ years experience with HTML5, CSS3, JavaScript, DOM scripting, and jQuery in a production environment
  • Git / Github experience, comfortable handling complex merges with frequent regularity
  • Decent knowledge of website analytics and optimization tools, including A/B testing and Google Analytics
  • Exposure to and experience with Node.js and PHP
  • Expert knowledge of CSS preprocessors / SASS
  • Experience with JS
  • Experience with automation tools for testing and deployment (Selenium / Electron or Puppeteer), task runner systems (Grunt / Gulp / Webpack), package management systems
  • Knowledge of content targeting, conversion rate optimization, funnel optimization, and B2B / B2C lead generation is desired
  • Expert knowledge of performance optimization and how it impacts user behavior and conversion
  • Adept at turning wireframes and mockups into HTML / CSS with a working knowledge of Photoshop and Illustrator Passion for design, user experience, marketing, and information architecture
  • Ambitious, detail oriented, diplomatic – you can keep all things moving while delivering great work
  • A relevant college degree or a good reason for not having one

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Apply
Drop files here browse files ...

Related Jobs

Senior Software Engineer in Test   San Francisco, California
November 27, 2019
Are you sure you want to delete this file?
/